Hello Everyone,
I have a question regarding the Purchase Order Approval / Rejection process and its next steps, hope you can help me.
Consider a PO having 5 level approvals, It got approved at first two levels, but got rejected at 3rd level (3rd level approver clicked the 'Reject' icon in the ME29N transaction.
This caused the approval process to stop. While doing so he also maintained the reason for rejection in the header text field we have configured.
Now the buyer gets the email on rejection.
My question is what is the next steps per standard SAP? Now the PO has first two approvals done but third level it's a yellow triangle.
What should buyer do to retrigger the approval so that it goes through the approval process again?
Thanks in advance for helping me with this standard scenario.
SAP technically allows to play ping pong as you can see in the docu: https://help.sap.com/saphelp_erp60_sp/helpdata/en/ef/7db65334e6b54ce10000000a174cb4/content.htm
Of course is this only possible if the buyer has the authority to reject the rejection.
Isn't it a normal case in a approval process that an approver has the right to stop a purchasing process?
Latest here the people have to pick up the phone or use any other communication method to discuss the matter and to reach a decision, which is either that the approver rethinks his prior decision and approves it or the case is just dead and not allowed to be ordered, which means the PO has to be deleted.