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Former Member

Upgrade Window Server 2012 SAP CCtr

Hello Guys,

Is there some recomendation or documents to upgrade the version of SO Windows Server 2008 to Windows 2012?

My client has already the SAP Contact Center SP9 working on Win2008 and now he wants to upgrade the system operating.

Best regards

Rodrigo Lucas

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2 Answers

  • Best Answer
    Apr 20, 2017 at 12:37 PM

    Hi Rodrigo,

    One tip I could give: if you have two application servers you could upgrade another one 1st and see if the services are working fine. Or if you wish to replace old machines then add 3rd application server, ensure that everything works fine on that server and then you are ready to remove old server from the model.

    In general this is not a big change from CCtr perspective but you should always prepare for surprises. The prerequisites are the same and if you do pure upgrade I'm not seeing potential issues. New installation would cause more issues as there is no prerequisites installed.

    Br,
    Jukka

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    Former Member
    May 03, 2017 at 06:16 PM

    Hi Jukka,

    Sorry for delay to get back.

    Great Jukka always with the best Ideas :)

    OK, I can add 3rd app servers, but I still have a doubt about the database. I need to make the backup of the databases and how is the best practices to move the database to a new server?

    Can I make the backup and then restore to a new database server, then I tell to the IA the new instance of the database server?

    If you can help me :)

    Best regards

    Rodrigo

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