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Apr 12, 2017 at 11:15 PM

sap host agent is not collecting log files from the BOBJ servers but is showing a "success" message

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Customer has successfully validated sap host agent on all bobj app servers and web app servers. They have also explicitly given the host agent install user read/write privileges on the logging directories.

After executing an e2e trace, the BIP Support Tool shows a success message saying it pulled the log files from the servers but no logs are actually pulled into the users local work directory.