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Creditmemo of the old customer to be posted to the newly created customer

Apr 12, 2017 at 10:59 PM

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Former Member

For an existing customer PY -100091240, invoice already created sometime back and now wanted to create a credit memo with ref. to old invoice. we created the creditmemo but while releasing to acc we noted that posting to the GL account is blocked and the reason was the customer has a new number PY - 100536001. So i wanted to know Is there any technical possibility to map creditmemo of the old customer PY -100091240 to be posted to the newly created PY - 100536001 ?

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3 Answers

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Former Member Apr 19, 2017 at 09:09 AM
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Hi,

customer to customer transfer is the solution. contact your FI functional guy. FB01

Regards,

Rajeev Sharma

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G Lakshmipathi
Jul 06, 2017 at 12:50 PM
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but while releasing to acc we noted that posting to the GL account is blocked and the reason was the customer has a new number PY - 100536001

In standard, no G/L assignment is made against any partner function and having said that, it is not possible to change the Payer in Credit Memo. May be you need to tell what was the message you were getting when you release the credit memo

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Former Member Jul 16, 2017 at 03:01 PM
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Cancel the credit memo created with the previous-PY no. Put reason for rejection in the credit memo request.

Create a new credit memo request with ref. to the original invoice, during creation change the payer to the new-PY no.

Bill this new CMR

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