Hi Gurus,
I am sure the behavior I describe here looks familiar to you. It should look familiar to anyone who uses a CRM system that has the Middleware partially set up to communicate with R/3.
When I create a new Sales Order, I save it. Then I want to edit this document, so I click on the little pencil button to switch it to 'Change' mode. However, system does not allow this and gives an error message 'Document is being distributed. Changes are not possible'.
This has been puzzling us for several days until I found some BDoc stuck in the queue with yellow triangle sign. I guess this means the publication is not successful. We turned the BUS_TRANS_MSG publication off and then on but it didn't help much. What I did was that I selected the BDocs in yellow, and re-process them. Surprisingly they all became green. The locked sales order can be edited now.
My question is, can you please explain the root cause of this behavior from the Middleware standpoint? How to resolve this issue so that we don't have to manually re-process the document everytime?
Many thanks,
Leon