Hello Experts,
I have an issue with managaing substitute in UWL.
When Iam subtituting the user its working fine and getting connected with both the backends( Say X and Y) that are configured in the UWL, but when Iam refreshing the iview the Iam getting two IDS for the user in the sustitution list one with portal login ID and other backend login ID, each ID is reporting a problem.
one ID( which is used for portal login) reports it is successfully connected to one X backend system and failed to connect to Y system.(Error stating that Substitution rule is not defined in the system.) and when i click on retry it is getting connected.
other ID(which is used for backend X and Y login) saying that it is connected to Y backend system and failed to connect to X ( Error stating that Substitution rule is not defined in the system.) when I click on retry it is not getting connected and getting error as "invalid portal userID for the system. and Iam unable to delete this ID .
So my concern is why Iam getting two IDS when I click on refresh and when IAm to delete sustitution.
I think this problem is related to user mapping but not able to figure it out what exactly problem i have.
any suggestions are really appreciable.
Thanks,
Master.