on 04-11-2017 7:56 PM
Dear All,
We have configured work manager 6.4.
The standard push functionality is not working for work orders and notification both.
We have checked the configuration guide and all the standard config are maintained.
Can anyone suggest me what possibly I might have missed.
Although I checked the SMP server log and I saw this below error.
Can this be an issue ? Or there is something which requires additional configurations.
Please guide
Thanks and Regards
Neha Mahanty
Dear All,
This forum link was not closed, hence I am asking the question again.
The push functionality was working fine , Work order : Assignment type = 1 and Notification : Assignment type = 1
Now again it stopped working and I am not able to track whats missing coz I did not changed the configurations.
I can see the push triggers as the entry is present in all the required ECC tables. it just do not reaches the client ..
Does the port 8282 has to be opened from client to SMP server also ?
Please advice.
Many thanks in advance
Best Regards
Neha Mahanty
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Neha,
Hi. Normally the standard Push Port is stated in the Agentry.ini. This Push port has to match your picture above as shown with the * Port.
You may refer to:
https://launchpad.support.sap.com/#/notes/1996731
Hope this helps you out.
Best Regards,
Mark Pe
SAP Product Support
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Hi Neha,
Verify /n/syclo/admin - > Administration- > Server Management - > Select Mobile Application - >Check sever name,middleware Svr SerNo,Server URL(FQDN),Target Host(IP address of the system where SMP is installed).
Regards,
Sravanthi.
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