trigger actions through a program

[Former Member]

Hi experts,

Here is my business functionality.

I have to implement a badi for a customer request in crm. this would check the product against the reason code entered. If both match then i need to trigger action (actions are already defined) otherwise i have to collect error message in application log. I am through with the later half but dont know how to proceeed to action triggering.

Can somebody pls help me out. Thanks in advance

[P000636]

Hi karan,

Look at maybe it helps you

Regards.

Manuel

[Former Member]

Hi Manuel,

I have already seen that blog but when i copied the program , it gave me the error when the method for triggering the action is called. it gave me a short dump sayin

"

Access via 'NULL' object reference not possible.

The reason for the exception is:

You attempted to use a 'NULL' object reference (points to 'nothing')

access a component (variable: "LV_ACTION").

An object reference must point to an object (an instance of a class)

before it can be used to access components.

Either the reference was never set or it was set to 'NULL' using the

CLEAR statement.

at line CALL METHOD lv_action->set_is_inactiv( space ).. "

and since i have never used this method, i dont know how to solve this error. so can you please help me out with this