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Apr 11, 2017 at 03:55 PM

Sales Order is not showing up in Service Call Related Documents Tab


Hi all,

We added a service call document and created a return document for Item A and a sales order for Item B (the customer is essentially returning A and asking for B). In the related documents tab, the return document is shown, but the sales order is not. However, when we click on the Details button, both Item A and Item B show up. Is this part of B1's standard functionality?