Free Goods not applied to sales order for lower level customer hierarchy

[bidhubhushan_datta]

I have created a free good condition record for a material and to 2nd level node of customer hierarchy.

Now if I create a Sales Order for a customer (node 3) free good condition is applied.

But if I create a Sales Order for a customer (node 4) free good condition is not applied. Is this a common or something I missed?

[Lakshmipathi]

Did you check the Analysis from condition tab?

[Former Member]

https://help.sap.com/saphelp_erp60_sp/helpdata/en/7a/cac453f57eb44ce10000000a174cb4/content.htm

[bidhubhushan_datta]

Thanks all for the reply. Free item is not determined so not able to Analyse the condition for this item. In access sequence for

HIENR Document Field HIENR01 is maintained. Should we add anything more in the access sequence.

[bidhubhushan_datta]

Thanks all for the reply. I have fixed this issue by adding table for hierarchy level HIENR02, HIENR03 and HIENR04 in access sequence.

[VeselinaPeykova]

The reason could be anything - starting from the easy checks such as:

1. Different customer pricing procedure indicator or different sales area (normally you don't create sales orders for high level hierarchy nodes, I find it strange that this is permitted in your company).

2. Incorrect or missing partners.

3. VOFM routine (FV62N*) in the procedure.

4. Code in MV45AFZ4.

5. Any other custom code, unintentionally messing up with pricing structures.

I suppose, the easiest way (after eliminating master data differences as a possible cause), would be to place a breakpoint in FV45PF0N_NATRAB_SELECTION and check what is going on 🙂