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SAP IDM 8.0 Implementation - IDM Support Based Activities

Hello Experts,

We have IDM 8.0 project in implementation and is integrated with following type of applications, SAP Portal, LDAP, Java Based Solution and few other applications. What would be the typical activities pertaining to IDM application in on going support?

What are different aspects need to keep in mind to support application.

Kindly help in this regard.

Regards,

Srini.

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2 Answers

  • Apr 12, 2017 at 07:41 PM

    Hello Srini,

    Basically, SAP IDM Support activities includes

    1. Monitoring the Logs and fixing the error observed
    2. Monitoring the Provisioning Queue.
    3. Ensure the data synchronization across the landscape.

    Apart from this, it also involves generating various reports as per the business need.

    Regards,

    C Kumar

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  • Jun 02, 2017 at 02:02 PM

    Hi Srini,

    I don't know if you read it already but this SAP documentation can help you see through the support tasks you would have to perform :

    http://help-legacy.sap.com/Download/Multimedia/saphelp_nwidmic_80/IDM_Ops_Guide.pdf

    Regards,

    Clotilde

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