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Apr 11, 2017 at 09:33 AM

Tickets opened in the Previous week

95 Views Last edit May 04, 2018 at 05:24 PM 2 rev

Hi all,

I am using this formula

=Count([IAM Interaction ID])

to calculate the amount of tickets.

I am looking for a way to calculate the amount of tickets opened in the previous week.
There are timestamps available in the field [IAM Open Time].

Can you help?