Accrual condition removed manually in Partial Settlement

[Former Member]

Hello,

A rebate agreement 123 was created and was partially settled two times.

This is how the Rebate Documents created against the agreement look:

You can see that the first credit memo has settlement value 27,928.28 and Accrual value of -27,928.29.

But what is surprising is that the second partial agreement has settlement value of -27,928.28 and Accrual value of 0.

Looking at the second Rebate Credit memo, SAP show the following under analysis of Accrual condition type:

This is what it says in the information box:

" This message tells you that the condition record exists but has not been set in the document. If new pricing is carried out for the document item, the condition would be set.

There can be different reasons why the condition has not been set:

1. The condition has been manually deleted from the item condition screen.
2. The condition record was created later. Here it should be noted, that order processing and pricing have buffer mechanisms. This has the effect that a newly added condition record is only found after you have completely left order processing and called up the condition record again.
3. When an item was added, other key fields were used to access the condition record than the change time. This means that the conditionalcheck at the add and change times could have different results. This can be seen when modifications are made.
4. In billing (or when copying orders): Certain condition types have not been determined in the source document (This is generally controlled by pricing requirements). When creating a document, you work with document flow (TVCPF,TVCPA), using a pricing type, which does not redetermine these condition types, although these should be retrieved using the requirements. "

Nobody removed the condition value because condition values cannot be changed through either VA02 or VF02. So SAP did remove the value by itself but I don't know why.

Accruals are still stuck for this agreement and when I try to do manual accrual adjustment through VBO2 it gives me the following error:

Can anyone help me out with this problem? Can provide more details upon request.

Thank You!!

[Former Member]

Hi,

Can anyone please help me with this issue? Thanks!

[Former Member]

Hi Lakshmipathi,

In the note it says:

Symptom

Manual partial settlements are not taken into account or only partially taken into account during automatic final settlement. As a result, the settlement amount in the final settlement may deviate by the amount paid out. In addition, the manual partial settlements do not take account of the reserve amount of the delta accruals.

- So this means that SAP will not account for reversal of manual accruals and not let me post them?

We are already at EHP8 and this issue is back from 2015 when we were at EHP5. So I guess this fix is already accounted for in the upgrade. Any ideas how I can solve this particular case?

[Lakshmipathi]

Have a look at OSS note 2391289 whether it helps you.

[Former Member]

Hi Shiva,

Yes I have, see below:

[siva_vasireddy2]

HI,

Hi,

did you check the relevant billing documents if the rebate is calculated.