Disp+work.exe starting and going down after sometime

[former_member183788]

Dear,

Yesterday after the restart one of our sap server which is in windows cluster is not starting the sap application, the disp+work.exe is going down after sometime.

Sapstartsrv.log

--------------------------------------------------- trc file: "sapstartsrv.log", trc level: 0, release: "721" --------------------------------------------------- pid 2664 [Thr 5280] Mon Apr 10 16:09:42 2017 SAP HA Trace: SAP Microsoft Cluster library '721, patch 600, changelist 1613799' initialized CCMS agent initialization: WARNING: cannot recognize instance type, checking profile parameter "system/type". CCMS agent initialization for instance type ABAP: return code 0. CCMS agent start: return code 0. Initializing SAPControl Webservice Starting AutoRestart thread Copying E:\usr\sap\PRD\ERS10\exe\sapstartsrv.exe to E:\usr\sap\PRD\ERS10\exe\sapstartsrv.exe.new AutoRestart thread started, version check is enabled SapSSLInit failed => https support disabled Starting WebService Named Pipe thread Starting WebService thread Webservice named pipe thread started, listening on port \\.\pipe\sapcontrol_10 Webservice thread started, listening on port 51013 AWQAF\sapeng is stopping SAP System at 2017/04/11 8:48:43 SAP HA Trace: FindClusterResource: SAP resource not found [sapwinha.cpp, line 356] SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_NOT_CLUSTERED [sapwinha.cpp, line 936] AWQAF\sapeng is starting SAP System at 2017/04/11 8:48:53 SAP HA Trace: FindClusterResource: SAP resource not found [sapwinha.cpp, line 356] SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_NOT_CLUSTERED [sapwinha.cpp, line 936] [Thr 8476] Tue Apr 11 08:49:03 2017 sapstartsrv executable has changed only in timestamps, but is still the same version. Skipping restart

[former_member183788 · Accepted solution]

Dear Yatin,

The issue is solved by our server team, cluster service was not connecting to sap, they did the configuration for connectivity and the application is working fine now.

[former_member183788]

Dear Yatin,

--------------------------------------------------- trc file: "dev_disp", trc level: 1, release: "721" --------------------------------------------------- sysno 01 sid PRD systemid 562 (PC with Windows NT) relno 7210 patchlevel 0 patchno 600 intno 20020600 make multithreaded, Unicode, 64 bit, optimized profile \\SAPPRDCLUSTER\sapmnt\PRD\SYS\profile\PRD_D01_AWQ-ERPPRD2 pid 8056 kernel runs with dp version 141000(ext=122000) (@(#) DPLIB-INT-VERSION-141000-UC) length of sys_adm_ext is 592 bytes *** SWITCH TRC-HIDE on *** ***LOG Q00=> DpSapEnvInit, DPStart (01 8056) [dpxxdisp.c 1317] shared lib "dw_xml.dll" version 600 successfully loaded shared lib "dw_xtc.dll" version 600 successfully loaded shared lib "dw_stl.dll" version 600 successfully loaded shared lib "dw_gui.dll" version 600 successfully loaded shared lib "dw_mdm.dll" version 600 successfully loaded shared lib "dw_rndrt.dll" version 600 successfully loaded shared lib "dw_abp.dll" version 600 successfully loaded shared lib "dw_sym.dll" version 600 successfully loaded shared lib "dw_aci.dll" version 600 successfully loaded rdisp/softcancel_sequence : -> 10,15,-1 use internal message server connection to port 3900 rdisp/dynamic_wp_check : 1 rdisp/calculateLoadAverage : 1 Tue Apr 11 10:50:58 2017 *** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds ***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6540] MtxInit: 30000 0 0 DpSysAdmExtInit: ABAP is active DpSysAdmExtInit: VMC (JAVA VM in WP) is not active display_tcp_ip:0 Set Check Logoff Flags to 0x0 DpIPCInit2: write dp-profile-values into sys_adm_ext DpIPCInit2: start server >AWQ-ERPPRD2_PRD_01 < DpShMCreate: sizeof(wp_adm)103328(2296) DpShMCreate: sizeof(tm_adm)57644816(28808) DpShMCreate: sizeof(wp_ca_adm)160000(64) DpShMCreate: sizeof(appc_ca_adm)160000(64) DpCommTableSize: max/headSize/ftSize/tableSize=2000/16/5568064/5568080 DpShMCreate: sizeof(comm_adm)5568080(2768) DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0 DpShMCreate: sizeof(slock_adm)0(296) DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0 DpShMCreate: sizeof(file_adm)0(80) DpShMCreate: sizeof(vmc_adm)0(2160) DpShMCreate: sizeof(wall_adm)(416064/352496/64/192) DpShMCreate: sizeof(gw_adm)48 DpShMCreate: sizeof(j2ee_adm)3952 DpShMCreate: SHM_DP_ADM_KEY(addr: 0000000010720050, size: 64423088) DpShMCreate: allocated sys_adm at 0000000010720060 DpShMCreate: allocated wp_adm_list at 00000000107230D0 DpShMCreate: allocated wp_adm at 00000000107232C0 DpShMCreate: allocated tm_adm_list at 000000001073C670 DpShMCreate: allocated tm_adm at 000000001073C6C0 DpShMCreate: allocated wp_ca_adm at 0000000013E35DE0 DpShMCreate: allocated appc_ca_adm at 0000000013E5CEF0 DpShMCreate: allocated comm_adm at 0000000013E84000 DpShMCreate: system runs without slock table DpShMCreate: system runs without file table DpShMCreate: allocated vmc_adm_list at 00000000143D3660 DpShMCreate: system runs without vmc_adm DpShMCreate: allocated gw_adm at 00000000143D3710 DpShMCreate: allocated j2ee_adm at 00000000143D3750 DpShMCreate: allocated ca_info at 00000000143D46D0 DpShMCreate: allocated wall_adm at 00000000143D4760 DpCommAttachTable: attached comm table (header=0000000013E84000/ft=0000000013E84010) DpSysAdmIntInit: initialize sys_adm rdisp/test_roll : roll strategy is DP_NORMAL_ROLL dia token check not active (20 token) MBUF state OFF DpCommInitTable: init table for 2000 entries DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80 EmInit: MmSetImplementation( 2 ). MM global diagnostic options set: 0 <ES> client 0 initializing .... <ES> EsILock: use Mutex for locking <ES> InitFreeList <ES> block size is 4096 kByte. <ES> Info: em/initial_size_MB( 60525MB) not multiple of em/blocksize_KB( 4096KB) <ES> Info: em/initial_size_MB rounded up to 60528MB Using implementation view <EsNT> Using memory model view. <EsNT> Memory Reset disabled as NT default Tue Apr 11 10:50:59 2017 <ES> 15131 blocks reserved for free list. ES initialized. mm.dump: set maximum dump mem to 192 MB mm.dump: set global maximum dump mem to 192 MB EsRegisterEmCheck: Register EmGetEsHandles at 0000000140A48920 DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE MPI: dynamic quotas disabled. MPI init: pipes=4000 buffers=1279 reserved=383 quota=10% rdisp/http_min_wait_dia_wp : 1 -> 1 ***LOG CPS=> DpLoopInit, ICU ( 4.0.1 4.0.1 5.1) [dpxxdisp.c 1703] ***LOG Q0K=> DpMsAttach, mscon ( SAPPRDCLUSTER) [dpxxdisp.c 12940] MBUF state LOADING DpStartStopMsg: send start message (myname is >AWQ-ERPPRD2_PRD_01 <) DpStartStopMsg: start msg sent to message server o.k. CCMS: Initialized CCMS Headers in the shared monitoring segment. CCMS: start to initalize 3.X shared alert area (first segment). DpMBufHwIdSet: set Hardware-ID ***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1296] MBUF state ACTIVE DpWpBlksLow: max wp blocks in queue is 2000 (80 %) MBUF component UP DpMsgProcess: 2 server in MBUF DpAppcBlksLow: max appc blocks in queue is 1250 (50 %) Tue Apr 11 10:53:37 2017 DIA water mark reached (>30)

[Former Member]

Hello,

Have you verified the nodes. Both the application and database should be on the same node while starting up the system.

Also provide dev_disp log from the work directory.

Please also check SAP note 1929468 and check if the same is relevant to your issue.

Regards,

Yatin