on 11-14-2006 1:39 PM
Hi all,
I created a single STANDARD TASK with single triggering event and a with a default rule (Agent) and even i did binding between the task container and the rule container.
the rule is created with (category : Agent Determionation :Function to be Executed) .
The rule function module contains following simple code to determine the agents.
ACTOR_TAB = 'USNTWDEV'.
APPEND ACTOR_TAB.
ACTOR_TAB = 'USECPGEN'.
APPEND ACTOR_TAB.
<b>When i explicitly trigger the event and trace the event via SWEL tcode , the event is received and the dialog work item is also being created
but its giving me a caution while (EVALUATE_AGENT_VIA_RULE.) evaluating the agents and the work item is not populated in the acutual agents Inbox</b>.
<i>Is the problem with the rule FM?but the rule is working when i simulate the rule or use the rule in some workflow template.</i>
what could be the problem ..
Please help me ..
regards,
Sateesh.
Hi Sateesh,
please check the settings for the <i>possible agents</i> of this task.
On the task maintenance screen choose Additional data>Agent assignments>Maintain
In the first place you can set the task here to "general task", which allows every user to execute such a workitem.
Best wishes,
Florin
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Hi Sateesh,
Header rows in tables are obsolete for a few versions already. You should use an explicit workarea:
data: wa_actor type swhactor.
wa_actor = 'USNTWDEV'.
append wa_actor to actor_tab.
wa_actor = 'USECPGEN'.
append wa_actor to actor_tab.
Cheers,
Mike
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Hi
Have you:
1. Assigned a valid agent to your task - and have you checked that agent found is within the range of valid agents
2. If you have transported / or is testing on another client, remember that agent assignment must be made on that system as well - and remember - SWU_OBUF.
3. if this does not help check the authorizations - display access to authorization PLOG is required for infotype 1000, 1001 for objecttype AC.
Regards
Morten Nielsen
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