I want to configure release stategy for service entry sheet.
when i try to configure its not triggering according my conditions.
i created a characteristic for person responsible internally and assign to class.
1) created release group 01 and i assined class in release group.
2)created code 01,and 02.
3)created release stategy R1,in this i entered code 01. classifications i enter some name xxxx.
4)Created Release Stategy R2 in this i entered code 02. here i entered some other different name yyyy.
after creating service entry sheet its not triggering according person resposible names.
one more problem while saving service entry sheet im not getting output message
pls tell me the setting of service entry sheet output document.
pls help me.