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Not able to start CR 2016

After a fresh install onto a Windows 2012 R2 OS I am not able to get the program to start. It reports ERROR (path to exe)\crw32.exe The application has failed to start because its side-by-side configuration is incorrect.

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2 Answers

  • Apr 11, 2017 at 12:13 PM

    If you search for this error, there are plenty of KBA's on the subject.
    Most likely your Windows is missing one of the C++ packages that is needed.

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  • Apr 11, 2017 at 03:53 PM

    Do you have any other version of CR Designers installed on that PC?

    CR 2011, 2013 and 2016 are all the same version and cannot be on the same PC at the same time.

    Or try right clicking on the CR link and select Run As Administrator.

    Don

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