We have a customised workflow for Travel request. In this workflow,
sometimes when the agent takes action, the workflow does not proceed to
next step but it disappears from the agents inbox. When we checked the
SWIA workflow log, it gives the following error
"Status change from STARTED to SELECTED is not allowed/possible".
This workflow was working fine before we migrate to ECC 6.0, but after
migration to ECC 6.0, it is giving this error. We are also using the
standard function module, SAP_WAPI_START_WORKFLOW. The same error happens for our other workflows intermittently. We are puzzled to know what is going wrong in the worklow logic?
Looking for your advice, as it affects many users intermittently.
We would definitely reward points for your reply that solves our problem.
Thanks in advance