add reviewer/add approver for n-level workflow not working...

[Former Member]

Hi, We are using SRM 3.0/EBP 4.0 system and are using the "N-level approval of shopping cart" workflow. We recently upgraded to support pack 11. Before the upgrade we were able to add approvers and reviewers. However after implementing the support pack , when we are trying to add a approver or a reviewer , we are getting the error " NO POSSIBLE PROCESSOR FOUND FOR APPROVAL TASK. INFORM SYSTEM ADMIN"

Please help me figure this out .

Sincerely,

Isaac

[Former Member]

Hi isaac

am not so sure but can you try to assign General Task to one task

Tasks for include in approval TS10008214

Regards,

Cindy Sy

[pvanhoove]

Hello,

Check this post :

It applies to another release but problem is similar.

Rgds,

Pierre

[Former Member]

Thank you guys, I will check and see if your sugestions will help us.

Regards,

Isaac

[Former Member]

Hi Pierre, it seems that the changes suggested by you are already present in our FM. All the agent assignments are the same as before we made the upgrade to SP 11. Do you have any idea what could be the problem?

Your help is greatly appreciated,

Sincerely,

Isaac.