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Former Member
Nov 10, 2006 at 07:18 PM

Attached documents can't be displayed



We have SRM with EP. The SRM system was given a DNS domain name in order to be contacted among the full company. This name was configured in our company's DNS servers let's say this name is

but this server internally has the following name: http://srmpro.ep

The problem occurs when using the system with the url we attach a document to a shopping cart and then when trying to open the system shows a new window with the message: the Page Cannot be Displayed so the system is trying to display the attached document using the internal address http://srmpro.ep which is not recognized in all the machines. The problem is solved if the user manually changes the url to then the document is displayed.

So my question is: is there any way to change the url that SRM is using to open attached documents?

Thanks in advance