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System Rename Terminated During Get Hardware Key

Apr 10, 2017 at 08:52 AM

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Hi experts,

I am doing System Rename and it was terminated during last step: Get Hardware Key

Please advise

sapinst_dev.log

https://drive.google.com/file/d/0B62cNgHiqy9IdElET0R2cjhxdTQ/view?usp=sharing

TRACE 2017-04-10 15:53:17.368 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CSiStepExecute.cpp:1074] Unable destroy step context : ERROR 2017-04-10 15:53:17.376 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CSiStepExecute.cpp:1110] id=controller.stepExecuted errno=FCO-00011 The step GetLocalHWK with step key |offlineadjustment_dialogs|ind|ind|ind|ind|0|0|import_license_adapter|ind|ind|ind|ind|import_license|0|import_digsigned_temp_license|ind|ind|ind|ind|tempLicenseAbap|0|get_hw_key|ind|ind|ind|ind|0|0|GetLocalHWK was executed with status ERROR ( Last error reported by the step: System call failed. Error 2 (0x00000002) (The system cannot find the file specified.) in execution of system call 'CreateProcessAsUser' with parameter (<token>, NULL, <command line for executable saplicense.exe, NULL, NULL, TRUE, 0x420, NULL, C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL, ⋆tupInfo, ⪻ocessInfo), line (644) in file (D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/process/synxcchapp.cpp), stack trace: D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CJvmLib.cpp: 241: CJvmLib::callStaticMethod() D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CJvmLibClassLoader.cpp: 168: CJvmLibClassLoader::executeStepClass() D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/process/synxcchapp.cpp: 238: CSyChildApplicationImpl::start(false) D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/process/synxcchapp.cpp: 256: CSyChildApplicationImpl::doStart() .). TRACE 2017-04-10 15:53:18.191 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/syxxcfile.cpp:76] CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/INSTANA.1.XML, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move. TRACE 2017-04-10 15:53:18.191 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/syxxcnode.cpp:430] CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/INSTANA.1.XML, ISyNode::CopyMoveMode_t 0x3) Moved C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/INSTANA.XML to C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/INSTANA.1.XML INFO 2017-04-10 15:53:18.191 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/synxcfile.cpp:139] id=syslib.filesystem.removedFile CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler) Removed file C:\Program Files\sapinst_instdir\NW70\SBC\CENTRAL\INSTANA.XML. INFO 2017-04-10 15:53:18.192 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/synxcpath.cpp:798] id=syslib.filesystem.creatingFile CSyPath::createFile() Creating file C:\Program Files\sapinst_instdir\NW70\SBC\CENTRAL\INSTANA.XML. TRACE 2017-04-10 15:53:18.249 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/sapinst/CStatisticManager.cpp:341] CStatisticManager::writeInstallationSlanaFile_Intern TRACE 2017-04-10 15:53:18.250 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/syxxcfile.cpp:76] CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/instslana.1.xml, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNode &) const Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move. TRACE 2017-04-10 15:53:18.251 (SOLMAN03\zmohmadzulkafli) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/filesystem/syxxcnode.cpp:430] CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/instslana.1.xml, ISyNode::CopyMoveMode_t 0x3) Moved C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/instslana.xml to C:/Program Files/sapinst_instdir/NW70/SBC/CENTRAL/instslana.1.xml

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Zulfadzly,

I moved your question from "SAP NetWeaver" to "Software Logistics" and added a secondary tag for SWPM, as this is the topic of your question. Please in future be careful to select the most appropriate tags for your questions in order to get them in front of the most appropriate audiences who can help.

Cheers,
Matt

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1 Answer

Best Answer
Hans-Hendrik Weise
Apr 11, 2017 at 07:20 AM
3

Hello,

the error occurs during call of saplicense.exe:

"ERROR      2017-04-10 15:53:17.367 (solman03\smpadm) [D:/depot/bas/749_REL/bc_749_REL/src/ins/SAPINST/impl/src/syslib/process/synxcchapp.cpp:644] id=syslib.sysCallFailedWithStackTrace errno=FSL-00009 CSyChildApplicationImpl::doStart()
System call failed. Error 2 (0x00000002) (The system cannot find the file specified.) "

It looks like an error during environment switch to 'smpadm'.

Please check file integrity and permissions on E:\usr\sap\SMP\SYS\exe\uc\NTAMD64\saplicense.exe

Hendrik

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Hi!

The saplicense will be pointed to the instance profile ("pf=..." argument of the saplicense command line).

You can confirm the permissions of the profile as well ;-)

Cheers!

Isaías

1