LIS Extractor

Hi people

I have activated the business content and i have some problem in the SD Scenarios. In the phase of ectraction do not work properly. I talk with an expert that say's to me there's a problem about LIS extracotor. I say that this extractor must be inzialized and configured. It's true? How i can do it? The expert say to me that's an hard work and givo to me no other information. Help Me!

P.s

Sorry for the English