Skip to Content
0
Former Member
Nov 09, 2006 at 01:11 PM

Workflow, workitem redirection - changing the agent

778 Views

Hi Friends,

Workflow is triggered and workitem is sent to the agent responsible. now the problem is the responsible agent is on vacation.

how can i redirect the workitem to other person,

is there a way to do this?

thanks a lot.

Points will be rewarded.