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Not able to save Change Manager in Request for Change

Apr 09, 2017 at 09:49 AM

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Hello Experts,

I am not able to save Change Manager Name in Request for Change from.

While saving change it will pop out.

I have assigned Change Manager role to my id.

When I am direclty creating Change Document and try to save change Manager Name it will allow to save it. But same will not happened in Request For Change.

Thanks

Gaurav Patel

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1 Answer

Prasath Seshan Apr 11, 2017 at 03:29 PM
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Hi Gaurav,

I would recommend a couple of checks:

1. Verify whether a BP is assigned to the user id you are trying to enter as Change Manager.

2. Check the Parties Involved and see if it is getting populated with any values.

Is it deleting the value while Saving the document? Please check the processing logs and see if there is any error message displayed.

Regards,

Prasath

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