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two SLA Reaction Scheme

Apr 07, 2017 at 12:03 PM

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Former Member

Hi

I have two reaction schemes for SLA

When I choose the second scheme in the incident - the time is recalculated correctly to the second reaction scheme

But when I press to save the incident - the reaction scheme returns first

What to do that would remain the second reaction scheme while saving, when I change it manually

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