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BUPA_REL BDoc not generated

Apr 06, 2017 at 07:24 PM


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Hello Friends,

I am facing 1 issue in CRM Middleware:
Please find the whole flow as below:
-> We are creating the customer through XD01 in ECC and mention the Contact Person in Contact Person tab in XD01

-> Through middleware both (customer and contact person) are created as Business Partners in CRM system. ( that is happening correctly )

-> But, It is not creating the relationship in Customer BP for contact person.

My Analysis:

-> In R3AC1, for both BUPA_MAIN and BUPA_REL adapter objects, the mapping FM from R3 to CRM is BUPA_MWX_BDOC_DOWNLOAD_R3A

-> When we are creating customer and its related contact person in XD01, the FM BUPA_MWX_BDOC_DOWNLOAD_R3A is triggering for both BUPA_MAIN and BUPA_REL and both are executing simultaneously.

-> So, while processing BUPA_REL object, the processing fails (BUPA_REL BDoc not generated) since the customer and contact person is not created in the CRM database ( the processing of BUPA_MAIN object ( which creates Customer and related Contact person both ) is happening simultaneously with BUPA_REL ) .

In the above scenarios, how we can maintain that BUPA_MAIN processing happens first and then BUPA_REL processing should happen. If we can maintain sequencing everything else is working fine.

Please friends help me out with this.



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2 Answers

CRM Dev Apr 07, 2017 at 01:22 AM

Hi Friends,

Can you please help me out.

Where I need to make change, so that first BUPA_MAIN gets processed and then BUPA_REL gets processed in CRM.

Please help me out.



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Were you able to find a solution to this? We are encountering the same issue where BUPA_MWX_BDOC_DOWNLOAD_R3A does not create a BUPA_REL BDoc if the BP has not yet been replicated to / created in CRM.

prem Kumar May 12, 2017 at 09:39 AM

Hi ,

please check in table "CRMC_BUT_CALL_FU" in CRM for mapping module for BUPA_REL . You need to set the debugger there and find out why the relationship not created. I hope the mapping module is not enhanced ?



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