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Problem connecting Business Objects cloud with HANA since 2017.05

Hello,

I'm using an Apache reverse proxy to connect SAP Business Objects Cloud to HANA, and I'm facing a problem since the last release of Business Objects Cloud the 2017.05

When I try to create a Live data connection to HANA I have the error

"Unable to authentificate on the remote server. Please ensure your credentials are valid for the remote system"

I've tried with various user, all have the INA USER role, and it's always the same error.

This problem append with the new release, the connection worked before the 2017.05

Many thanks.

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  • Former Member

    I think you might have to upgrade the Business Object Cloud agent to a new version.
    Did read something about that in the release notes ....

    Reagrds,

    Marco

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1 Answer

  • Apr 06, 2017 at 09:54 PM

    Hi Julien,

    What do you get when you access directly to the URL for your HANA path?

    https://YOUR_REVERSE_PROXY/YOUR_HANA_Server/sap/bc/ina/service/v2/GetServerInfo

    Do you get prompted for username/password? Do you get back correctly the output?

    Thanks,

    Julian


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