on 10-30-2006 10:10 AM
Hello,
now I want ot archive old /test change request's from our Solution Manager System. I know, that I have to use transaction SARA an object called CRM_SERORD.
I'm sorry to say, that I have no idea how to do this.
Can anybody help me or give me a tutorial or something like that to understand how to use transaction SARA / or archiving change requests.
PS: Is it possible to delete old change requests???
Best regards
Christian
Unfortunately it is not that easy to delete old Support Desk messages.As you know every message consists of two messages in reality. The CRM message has to be archived using transaction SARA. The archiving object is CRM_SERORD as you know.
Can you please have a look at Note 566225
Regards,
Cherry
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Ok thank you.
I have read the Note.... put now I'm sure that I want to archive the old or test messages.
When I run the Objekt CRM_SERORD in SARA which messages would be archived??? which status?? Because I want only archive those messages which have a "delete flag".
Thank you for your answers
Christian
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