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Archiving from old change request within SolMan (TR:SARA)

Hello,

now I want ot archive old /test change request's from our Solution Manager System. I know, that I have to use transaction SARA an object called CRM_SERORD.

I'm sorry to say, that I have no idea how to do this.

Can anybody help me or give me a tutorial or something like that to understand how to use transaction SARA / or archiving change requests.

PS: Is it possible to delete old change requests???

Best regards

Christian

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1 Answer

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    Former Member
    Oct 30, 2006 at 10:18 AM

    Unfortunately it is not that easy to delete old Support Desk messages.As you know every message consists of two messages in reality. The CRM message has to be archived using transaction SARA. The archiving object is CRM_SERORD as you know.

    Can you please have a look at Note 566225

    Regards,

    Cherry

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    • Hi,

      Were you able to use CRM_SERORD to delete change transactions. I am looking at deleting a fair number of change transactions / change documents using this. i.e SDCR, SDHF and SDMI transactions.

      regards,

      Kevin Hill