IT Asset Management

[Former Member]

Has someone implemented IT Asset Management and IT Service Management with SAP per the ITIL framework?

[TinaGi]

Hi John,

there are a number of live customers who have implemented IT Service and Asset Management with SAP, also along the ITIL best practices. If you want me to send you some success stories, please write me a short e-mail: bettina.giese@sap.com.

Best regards,

Bettina Giese

SAP AG

[Former Member]

Can you send some success stories? My email is kjo@crd.bc.ca

Thanks.

Kyu-Chang

[Former Member]

Bettina,

Could you please send me some sucess stories to nvenugopal@cpsenergy.com?

Also, for IT Incident management how does the solution manager functionality compare with CRM functionality

Thanks

Narasimhan

[Former Member]

Bettina,

A client has approached us for a solution to implement IT Asset management.

Can you provide some of sucess stories with SAP IT service and asset management?

Also, are there any external vendors of IT asset management that have worked well with SAP ERP.

Thank you

Priya

[Former Member]

Bettina,

A client has approached us for a solution to implement IT Asset management.

Can you provide some of sucess stories with SAP IT service and asset management?

Also, are there any external vendors of IT asset management that have worked well with SAP ERP.

Thank you

Priya

priya.srin@gmail.com

[former_member372548]

Hi Bettina,

Could you please email me some success stories at arjun.ale@gmail.com. I need this info on how a BW person can help IT Asset Mgmt project to load data from R/3 to BW. I need to find what extractors are used in R/3 for creatain Table/fields ( Field: EBLEN , Table: EKPO) and what are already Existed in BW. How can I research this.It will be very helpful if you can email me helpful tips and related stories.

Best Regard

Ale