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SAP CRM Billing problem

Apr 05, 2017 at 11:34 AM

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Former Member

Hi Experts,

I am facing problem in Billing while posting document in SAP ECC.

The above issue is due to Account symbolic key missing in SAP CRM and after that I have maintained Account symbolic key for this case and the issue was rectified for fresh cases .

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please help in this matter.

Regards

Priya

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4 Answers

Spencer Liang
Apr 05, 2017 at 10:22 PM
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Hi ,

This is usually customizing problem of revenue account determination.

You may refer to following articles and check your settings.

https://archive.sap.com/discussions/thread/3276028

https://archive.sap.com/discussions/thread/3207549

Spencer

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Former Member

Hi

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

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Former Member

Hi

Please guide me over this issue.

Priya

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Hi Priya,

If the error is not in Production, I would suggest "Cancel" the billing document and create a new one. Or just try to edit the billing document , try somehow redetermine reveneue account and save. Just an Idea.

Thanks,

Krish

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Former Member

Hi Krish

The error is related to production system.Somehow the billing document editing? Also advise for redetermine revenue account if possible please share the step on urgent basis.

Thanks

Priya

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Hi Priya,

That was an Idea. I do not habe SAP CRM Billing system at this moment, so can not help with steps. Sorry.

Thanks,

Krish

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Former Member

Hi

Please suggest over this .

Thanks

Priya

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Former Member Apr 25, 2017 at 11:52 AM
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Hi Expert

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

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Former Member Apr 26, 2017 at 06:37 AM
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Hi,

Check VKOA setting where revenue account may be not defined properly

001Cust.Grp/MaterialGrp/AcctKey

002Cust.Grp/Account Key

003Material Grp/Acct Key

004General

005Acct Key

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Former Member

Hi

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

0
Former Member

Hi

This issue is related to CRM System.

I have maintained symbolic key for fresh cases but some case in which billing document posting in ECC are stilling showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx.

Please suggest over this issue.

Regards

Priya

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Former Member Mar 05 at 12:36 PM
0

Hi,

Have you maintained GL account for service organisation/sale organisation for the service process or sale process under the integration of billing. path for it --spro-img-crm-billing-integration-transfer billing document to accounting-assign the revenue account to service process.then choose the organisation unit.

WITH REGARDS

PATEL.

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