SAP CRM Billing problem

[Former Member]

Hi Experts,

I am facing problem in Billing while posting document in SAP ECC.

The above issue is due to Account symbolic key missing in SAP CRM and after that I have maintained Account symbolic key for this case and the issue was rectified for fresh cases .

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please help in this matter.

Regards

Priya

[amulya1]

Hi,

Have you maintained GL account for service organisation/sale organisation for the service process or sale process under the integration of billing. path for it --spro-img-crm-billing-integration-transfer billing document to accounting-assign the revenue account to service process.then choose the organisation unit.

WITH REGARDS

PATEL.

[Former Member]

Hi,

Check VKOA setting where revenue account may be not defined properly

001Cust.Grp/MaterialGrp/AcctKey

002Cust.Grp/Account Key

003Material Grp/Acct Key

004General

005Acct Key

[Former Member]

Hi

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

[Former Member]

Hi

This issue is related to CRM System.

I have maintained symbolic key for fresh cases but some case in which billing document posting in ECC are stilling showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx.

Please suggest over this issue.

Regards

Priya

[Former Member]

Hi Expert

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

[spencer_liang]

Hi ,

This is usually customizing problem of revenue account determination.

You may refer to following articles and check your settings.

https://archive.sap.com/discussions/thread/3276028

https://archive.sap.com/discussions/thread/3207549

Spencer

[Former Member]

Hi

I have maintained Account symbolic key for this case and the issue was rectified for fresh cases.

The case whose Billing has been already done is showing same the error " No revenue account determine for doc 2xxxxxxx/item 000xxxx10/ cond type Zxx

Please suggest for these type of Cases.

Regards

Priya

[Former Member]

Hi

Please guide me over this issue.

Priya

[krishnendu_laha]

Hi Priya,

If the error is not in Production, I would suggest "Cancel" the billing document and create a new one. Or just try to edit the billing document , try somehow redetermine reveneue account and save. Just an Idea.

Thanks,

Krish

[Former Member]

Hi Krish

The error is related to production system.Somehow the billing document editing? Also advise for redetermine revenue account if possible please share the step on urgent basis.

Thanks

Priya

[krishnendu_laha]

Hi Priya,

That was an Idea. I do not habe SAP CRM Billing system at this moment, so can not help with steps. Sorry.

Thanks,

Krish

[Former Member]

Hi

Please suggest over this .

Thanks

Priya