"Connect to SAP gateway failed" error message when we connecting bex to bw

[Former Member]

any one can help in connecting bex with BW.

we got a error when we are trying to connect bex to bw from offshore. as we do not have basis consultant we only need to connect bex with BW.

"Connect to SAP gateway failed".

RFC_ERROR_COMMUNICATION

But it is working properly connecting to onsite team.

this is the first time we are connecting from offshore.

[Former Member]

You should be knowing the IP address of your server right..try to ping your server..see if oyu get bytes transferred or not..

[Former Member]

we are able to connect to bw serever from offshore but not able to connect to bex. we have ip address

[nikhil_chowdhary2]

Hi,

Are you getting this error only when trying to logon to BeX through RRMX? or are you getting it when trying to open Business Explorer separately as well?

We face da similar issue sometime back. Do you have the server name as well along with the IP address?

Regards,

Nikhil

[Former Member]

is it net ip address which we regularly access

[Former Member]

i have the host, system id, sys no, client, user , password.

please let me know if any other we required.

[nikhil_chowdhary2]

You didnt answer the first question of when exactly are you getting this error message - during direct logon to BEx or using transaction RRMX. Anyways, I assume both are giving the error.

Check how the SAP logon pad is configured to access the BW server currently.

In our case the problem was resolved by using the server machine name instead of the IP address to logon to the BW server.

If you are currently using the IP address in the logon pad then change it to the server machine name instead.

Also, make this entry in your hosts file (windows>system32>drivers>etc>hosts) add an entry like:

<IP Address> <bw_server_machine_name>

save the file, reboot the system and then try logging onto BEx again.

If it still does not work - send me screenshots of the logon pad configuration you have for the BW server.

Hope this helps,

Regards,

Nikhil

Message was edited by: Nikhil Chowdhary