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ISA useradmin doesn't work(/isauseradm/useradmin/init.do)

Dear all,

I have finished setting jco in http:// : /isauseradm/admin/xcm/ init.do, and jco testing is OK. I think i have finished all the xcm configuration for it. Then i go to http:// : /isauseradm/useradmin/ init.do?scenario.xcm=isauseradmB2B, here isauseradmB2B is my scenario(application) name. but it always give me a blank page. and in log file isa.0.log, isaerror.0.log, i get below exception.

Oct 26, 2006 9:35:00 AM,255 SAPEngine_Application_Thread[impl:3]_35 Error isauseradm.com.sapmarkets.isa.useradmin.action.LoginAction [(J2EE367413400)ID367413450DB764013981827897642End|exception.runtime] A runtime error occurred at the highest level

com.sapmarkets.isa.businessobject.BORuntimeException: Error get connection for internet user:com.sapmarkets.isa.core.eai.BackendException: Error get user login data (Login, Password, Language)

at com.sapmarkets.isa.businessobject.BusinessObjectHelper.splitException(BusinessObjectHelper.java:59)

at com.sapmarkets.isa.useradmin.businessobject.User.login(User.java:1116)

at com.sapmarkets.isa.useradmin.action.LoginAction.performAction(LoginAction.java:147)

at com.sapmarkets.isa.isacore.action.IsaAppBaseAction.doPerform(IsaAppBaseAction.java:183)

at com.sapmarkets.isa.core.BaseAction.perform(BaseAction.java:197)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at com.sapmarkets.isa.core.ActionServlet.process(ActionServlet.java:422)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:290)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:346)

at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)

at com.sapmarkets.isa.core.ActionServlet.processActionForward(ActionServlet.java:264)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)

at com.sapmarkets.isa.core.ActionServlet.process(ActionServlet.java:422)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.security.PrivilegedActionImpl.run(PrivilegedActionImpl.java:67)

at java.security.AccessController.doPrivileged(Native Method)

at javax.security.auth.Subject.doAs(Subject.java:379)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:387)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)

does anybody can tell me why and how to solve it? thanks.

Best regards.

Peter Yu

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1 Answer

  • Posted on Oct 26, 2006 at 02:20 PM

    Peter

    Try <b>restarting</b> the ISA User Admin Application using the <b>Visual Administrator</b>.

    Also <b>clear the Cache</b> before accessing the Application in the <b>IE</b>.

    Thanks

    Jack

    <b>Allot points if my post helps!!!</b>

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