Hi venu
It will be a bit time taking to learn workflows.
To insert a step in an existing Workflow u Need to analyse the existing one and decide where to include steps.Once U get the place to insert step U can click right click and choose MAIl Step from the list to insert.
Do remmember Never experiment with Std Workflows.
U need to copy the Std workflows and tasks and do experiments.
If U want documents on workflow let me know I'll send U across the same..
hi,
Check this thread...
Hope this helps!!!
Cheers
Alfred
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hi venu,
Copy the standard workflow template using the transaction : pftc_cop and insert a mail from tab "steps can be inserted".In the mail task,Under the mail tab, set the recipient type : email address.this should work for external email ids as well.
Regards,
Saujanya
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