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Payment Item are not populating

Apr 05, 2017 at 01:56 AM

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Hi experts,

Payment items are not populating in our outgoing bank payment file.

Here is the file structure.

Here is the payment items in the payment.

But the output shows only one invoice.

-----------------------------------------------------------

HEADER,00000000000000000000,39485737

PAYMENT, 25.000000

INVOICE,455,FIFO1,20170228, 10.000000

-------------------------------------------------------------

Anyone experiencing the same? Or am I missing some setting?

Best Regards,

Fred

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1 Answer

Annapurna Vunnam
Apr 05, 2017 at 02:22 PM
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Hello Fred,

I have tried payment file structure with the same item and the outgoing payment file is showing all invoices.

Kindly share field contents and conditions of each entry, so that we can compare as per the below screenshot.

Best Regards,

Annapurna


a32sc.png (175.5 kB)
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Hi Annapurna,

Thanks for your answer. Here are the screenshots.

Best Regards,

Fred

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Hello Fred,

I have tried with the same conditions in our internal system and it is working fine and showing all invoices in the payment file. Try adding Payment Item - External Reference data source in Define fields along Payment Item - Document ID. If you are still having same issue, then we need to check your system regarding Payment file structure.

Best Regards,

Annapurna

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