on 04-04-2017 9:30 PM
check sap note if this is relevant to your issue.
2366194 - Refreshing a Web Intelligence report returns Partial Results after 10 minutes (600 seconds) after updating to SAP BusinessObjects Business Intelligence platform 4.2 Support Package 03
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have you checked webi query properties?
have you unchecked the limit rows option in business layer?
or if your version is bi4.2 sp03 than it's product issue
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