Communication channel issue

[itabhishek9]

Hi SDNites,

Sender REST Communication channel is polling frequently but not fetching any data. Also if I use the url and try to paste in browser, it fetches the required information.

Also in comm channel monitoring I do not see any errror and only see polling interval started everytime.

Can you please guide where can I further investigate for errror.

Abhi

[itabhishek9 · Accepted solution]

Issue resolved!!!

[PavanKumar · Accepted solution]

Hi,

can you please let us know how did you resolved.

Regards

Pavan

[itabhishek9 · Accepted solution]

Hi Pavan,

It was channel locking issue.

Regards,

Abhi

[itabhishek9]

Hi Pavan,

Thanks for the response.

I am using Advantco Rest adapter. It has the facility of polling and I am using Get method to retrieve details from our 3rd party. Other than PI, I am able to get details from all the modes. I am wondering why PI is not able to fetch the details. Any pointers towards troubleshooting will be of great help.

Note : We have other interface with 3rd party and all of them are working fine so no issue of whitelisting IP. Also the same configuration which I am using in QA is working absolutely fine. It is not working only in Production though it was working earlier.

Regards,

Abhishek

[PavanKumar]

Hi Abhishek,

sender REST won't fetch any data/file like jdbc/sftp. It is a restful web service. when request comes to the service then it forwards the request there is no polling for REST

If you want to test the channel use the tool soap ui or Advance REST Client where you can pass the request data and then you can observe REST channel will receive the receives the request data.

Regards

Pavan Kumar D

[itabhishek9]

Any update on this would be of great help.