Skip to Content

Connection reset alerts.

Hi,

We are receiving many connection reset alerts for one interface everyday. Its an SFTP Channel and to avoid the alerts I have kept it under schedule for an hour(from 8pm to 9pm). In that one hour itself I am receiving almost 200 alerts, But there is no failure, we are receiving the file successfully. Here I have 2 questions, Please help me in understanding:

1. How to minimize the connection reset alerts

2. I see alerts are generated even after the schedule time. means i saw the alerts are received till 11:30 pm,but the schedule is till 9pm.

Thanks,

Vijay

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Posted on Oct 31, 2019 at 11:55 AM

    Hello,

    I know its very late but still answering.

    Answers to your questions are

    1. set "receiver interface" in alerts instead of sender .it will stop sending alerts while channel is pining the server,it will send alerts only when actual message failure occurred.

    2. even if you set to run 9 to 9 ,it will aggregate the alerts after that time and send you when the next schedule for job is there.

    Thanks,

    Pooja

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.