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Attachments with .msg are unable to open in sap crm

Apr 05, 2017 at 02:08 AM

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Former Member

msg1.pngmsg2.png

Hi ALL,

We are using SAP CRM 7.0 SP18. In Sales transaction when we attach .msg file it's able attach to transaction with out any issues. But, while we are trying to open same .msg it is not able to open with MS outlook, it's asking to save with out extension. Only when we save manually with .msg it will open in outlook other wise it won't open. Where as all other formats are able to open with out any issues directly with out any popup.

We have maintained all the settings in OAD2 with proper MIME type but still no luck

Thank you in advance for helping us.

msg1.png (8.3 kB)
msg2.png (3.5 kB)
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