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CM Repository problem

Hello all,

I have a CM repository set up with FSDB persistence mode. The files sit on a Windows server other than the portal server. The server that these files sit on had been shutdown over the weekend for some reason. When I came in this morning, the CM repository, of course, could not see the files. We have since brought up the server where the files sit, but KM still cannot see the files. In the KM monitoring log, I see the error:

Startup Error: folder '
10.0.32.191\PRDRepositoryEP6\san\Files' does not exist

What can I do to get the portal to see this again?

Thanks!

-Stephen Spalding

Web Developer

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5 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Oct 23, 2006 at 02:50 PM

    Hi Stephen,

    Did you restart the portal? If not, give it a try.

    When the repository is running again, please take quick check if the meta data (resource properties) is still there. The automatic synchronization mechanism should have been aware that the whole file system was absent and remain inactive, but better make sure.

    Best regards,

    Michael

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  • Posted on Oct 23, 2006 at 03:11 PM

    Hi Stephen,

    it would be important to know what version of the portal you are working with.

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  • Posted on Oct 23, 2006 at 03:07 PM

    Hi Michael,

    Sorry, I should have mentioned this, but we're trying to avoid having to restart the portal servers themselves. We have over 4000 users logged in and don't want to disturb them right now.

    I'm wondering if anyone has any tricks to get this repository back with out restarting the portal.

    Thanks!

    -StephenS

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  • Posted on Oct 23, 2006 at 03:33 PM

    My portal version info is:

    J2EE Engine 6.40 PatchLevel 100627.313

    Portal 6.0.15.0.0

    KnowledgeManagementCollaboration 6.0.15.0.0 (NW04 SPS15)

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  • Posted on Oct 23, 2006 at 06:40 PM

    I solved the problem on my own...I was able to get the repository to come back without restarting the portals.

    What I did was create a new network path that had all of the same attributes as the network path used for the repository in question. I didn't have to tell the repository to use the new network path, the repository just started working after I created it. It's almost like the portal had to be reminded of where the repository's files were located.

    The reason why I remembered to try this is because I had encountered the same problem in our dev env last week and in the process of trying to create a new repository, I noticed that the old one started working after I created a new network path.

    Thanks to those who responded,

    respectfully,

    Stephen Spalding

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