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SAP Portal error after upgrade

Dear Master,

Would you please give me help for this problem? I've came through many threads but still got stucked.

We have just upgrade our EP from NW 7.0 to 7.4. And now everytime after logged in, the screen is always appearing this error on the bottom side.

Error in default traces :

02:38_04/04/17_2024950 [EXCEPTION] com.sapportals.portal.prt.runtime.PortalRuntimeException: There is no portal component associated with the following context: pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/TimeOut at com.sap.portal.prt.component.PortalComponentContext.<init>(PortalComponentContext.java:93) at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:185) at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82) at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:55) at com.sap.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:406) at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:506) at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:451) at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:284) at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:722) at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390) at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:942) at com.sap.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:407) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168) at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158) at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242) at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341) at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349) at com.sapportals.portal.navigation.PortalLauncher.doOnNodeReady(PortalLauncher.java:426) at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168) at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292) at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158) at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242) at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341) at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349) at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:465) at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101) at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103) at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:340) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:501) at com.sap.portal.navigation.Gateway.service(Gateway.java:161) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103) at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430) at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:468) at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:262) at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101) at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328) #

#2.#2017 04 04 14:38:20:212#+0700#Error#com.sap.portal.pagebuilder# #EP-PIN#com.sap.portal.common#C000AC100347013100000000010D0002#2024950000000004#sap.com/com.sap.portal.layouts.framework#com.sap.portal.pagebuilder.getPropertyValue#Administrator#11##69FB2C7618E611E79E180000001EE5F6#f8047044190611e78ce80000001ee5f6##0#Thread[HTTP Worker [@1435206935],5,Dedicated_Application_Thread]#Plain## Error looking for property com.sap.portal.reserved.iview.OmitForm#

#2.#2017 04 04 14:38:20:219#+0700#Error#com.sap.portal.pagebuilder# #EP-PIN#com.sap.portal.common#C000AC100347013100000001010D0002#2024950000000004#sap.com/com.sap.portal.layouts.framework#com.sap.portal.pagebuilder.getPropertyValue#Administrator#11##69FB2C7618E611E79E180000001EE5F6#f8047044190611e78ce80000001ee5f6##0#Thread[HTTP Worker [@1435206935],5,Dedicated_Application_Thread]#Plain## Error looking for property com.sap.portal.iview.ShowSMiView#

#2.#2017 04 04 14:38:20:220#+0700#Error#com.sap.portal.pagebuilder# #EP-PIN#com.sap.portal.common#C000AC100347013100000002010D0002#2024950000000004#sap.com/com.sap.portal.layouts.framework#com.sap.portal.pagebuilder.getPropertyValue#Administrator#11##69FB2C7618E611E79E180000001EE5F6#f8047044190611e78ce80000001ee5f6##0#Thread[HTTP Worker [@1435206935],5,Dedicated_Application_Thread]#Plain## Error looking for property com.sap.portal.iview.ShowMinimize#

Any input is appreciated.

Thanks & Regards,

Gus

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1 Answer

  • Apr 19, 2017 at 09:22 AM

    Hi Gustria

    As per your your error description, it seems that you are facing the issue as described in the below KBA.

    2306880 - Portal content is not upgraded after migrating from NW 7.0X to NW7.3 or higher

    Kindly refer the KBA and follow the steps given under the resolution section of it.

    Regards

    Santarshi Samanta

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