CCM 2.0: Alphabetic sorting of product categories

[Former Member]

Hi,

We are using CCM 2.0. I am interesting in influencing the sorting of product categories during a catalog search. We use both the hierarchy and the index search.

It seems that the product categories are sorted by the product category number. We would prefer to provide an alphabetic sorting of product category description to the employees.

Can we influence this? and if so how?

Your reply is highly appreciated.

Kind regards,

Martijn

P.S. Edit Catalogs > tab Content > Radio button "Sort by" ID or Description keeps jumping back to ID as default even after saving.

Message was edited by: M. Roggeband

[Former Member]

Hi Martijn

Unfortunately there is no simple way to influence the sorting of categories in the hierarchy search. We are focusing the same problem. Due to this problem we recently wrote an OSS-Call to SAP. They replied that this system behavior (sort by category-id) is standard and we should either modify our system or send a customer request. We are doing both. Last week I sent a customer request to SAP and soon we will try to modify the method SORT_CATEGORY_LIST in an appropriate way.

If you think SAP should solve this problem, please send a customer request to SAP too. The more requests they get the better chance we have, that they will do something.

Kind regards

Reto

[Former Member]

Hi Martijn,

the index serach in the catalogue search displays the product categories alphabetically.

I this not working on your system?

Regards

Chris

[Former Member]

Hi Chris,

In fact it does...BUT

If we select the first letter of the category (these are sorted alphabeticaly), the results are shown below the line. These results are not sorted alphabeticaly.

The same occurs if we search by hierarchy. Then in the lowest level, no alphabeticaly sorting.

Kind regards,

Martijn

[Former Member]

Hi Martijn,

in my system the index search is alphabetic and the results for each letter are alphabetic in rows.

The hierarchy search is not alphabetic and I'm not sure you can influence that in any way.

Regards

Chris

[Former Member]

Hi Chris,

Thanks for your replies. For index search I do understand now. It is alphabeticaly but if the category starts with 2 capital letters, then it goes above categories with 1 capital letter in the beginning. For example BZ is displayed before Ba.

Has anybody else any information about the sorting in the hierarchy search (especially the lowest level to which we assign products)?

Kind regards,

Martijn