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Former Member
Oct 19, 2006 at 12:43 PM



hi experts,

i have been asked to solve a ticket. But i have never worked with this kind of ticket before.

I got three document from the ticket sender, saying that they wud be necessary to run the program. this documents are templates for 3 different employees. Now the program runs and then before goin into processing opens this document..

I want to know if someone can explain what this programs and how do they work......this is one part

the other part is when the program opens the document, the template prompts me that it will run a query on a .xls file, shud i allow it, funny part is the .xls file doesnt exist at all..

any suggesions regarding this

thanks in advance,