Untranslated OTR texts are missing in BSP when language <> EN

[Former Member]

Hi!

We just upgraded our backend system to Unicode and ERP2005. Now we just discovered that our BSP solutions running from the portal does not show any text for people logging on in other languanges than english or norwegian. We have only translated our texts to norwegian and earlier the other portal languages automatically got english texts. After the upgrade they don't get english - just blank. We suppose this is because now we have entered a lot of new languages in the backend system. Are there any customizing we can do to force the OTR system to use english when a text is not translated?

Regards, Tine

[Former Member]

Hello!

The problem we have is that the OTR texts are not translated to all the languages that we got installed when upgrading to ERP2005. Earlier the people logging on in fex. danish in the portal got english text where danish translations where missing. Now they get a blank text instead. We have no intention to translate to 8 languages, so we need to find a way to get the english texts defaulted when the translations are missing.

Regards, Tine

[Former Member]

Hello!

Sorry - I have also tried /$OTR and running the program

SOTR_DEFAULT_CONTEXT_FLAG_SET, but it seems to be something else that is the problem.

Someone said that we need to implement a supplementary language (= EN) on our own developed stuff, like we have for SAP standard. Hopefully this will help us out.

regards, Tine

[Former Member]

try the below steps. i had the same problem earlier and it got fixed after going through these steps.

1) In Transaction 'SOTR_EDIT', check if the texts are in the requiredlanguage. You can display a complete overview by entering the 'SUS' character string in the 'alias' field. Select the 'BBP_SUS_UI' package (Display). You can identify the alias in the language 'German', for example, 'BBP_SUS_UI/NAME'. You can use this alias in Transaction 'SOTR_EDIT' to check whether texts for the desired language are incorrect or are missing.

(2) Check whether refreshing the OTR temporary storage corrects the error. To do that, call Transaction '/$OTR'.

(3) If the texts are still not displayed, see Note 797257.

(4) If existing texts are translated directlyin the customer system (for example, because it is not possible to wait for the next Support Package), refer to Note 484888.

regards,

manasa

[Ulli_Hoffmann]

Hi Tine,

not sure if it helps, but give it a try: reset the OTR buffer with transaction /$otr. In case you don't have permission, ask your sys-admin.

regards, Ulli