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Restrict Workcenter tabs for IT Service Management

Apr 03, 2017 at 05:18 PM


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Hello Expert,

I have configured Incident Management. I need to restrict below Workcenter tabs for enduser. Enduser wont be able to see those tabs.

I had tried to inActive workcenter using ZSOLMANPRO business roles.

But then these are not visible for Admin Users as well.

I need to restrict it only for End User. Please help me.


Gaurav Kumar

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1 Answer

Prakhar Saxena
Sep 18, 2017 at 02:43 PM

Hi Gaurav,

End user are not supposed to have SOLMANPRO or copy of this business role.

you need to create a copy of SOLMANREQU business role which has been designed for End Users.

check some of my blogs

Further you need to configure the links as per your requirement in this business role.

hope this helps.



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