Messages logged in Claims Processing

[Former Member]

Hi guys

I am implementing HR Benefits module. After completing all the settings in IMG, i enrolled a personnel through SAP Menu "Benefits>Enrollment" (Tx code: HRBEN0001). This is OK.

I then proceed to SAP Menu "Benefits>Claims (Asia)>Enrollment" (Tx code: HRCLM0020). to enroll the option. This is OK too.

Lastly I proceed to approval via SAP Menu "Benefits>Claims (Asia)>Approval" (Tx code: HRCLM0002). After the record is added (status "To be accounted"), I hit warning message as below:

*****************************************************

Text for domain fixed value of domain CLM_OVRCL does not exist

Message no. HRBEN00FMODULES138

*****************************************************

Can anyone help me on this?

[Former Member · Accepted solution]

Hi,

Check the domain CLM_OVRCL in Tcode SE11 & then check in value range whether you see the text for the fixed values. May be due to this your getting this error.

Hope this helps.

Thanks,

Sarika.

[Former Member]

Hi sarika

Thanks for the tips. I found that the cause is in one of the config steps. It's under PM>BN>Plans>Claims>define Claim Variant for Plan.

There are two tabs in this step: One for "Claim rule criterion", another for "Claim limit parameter".

The message is caused as I do not put any option under Miscellaneous Details/Overclaim (Tab "Claim limit parameter". )

However, since this is a warning message, I can proceed by just ignoring it. Is there any way that I can skip the message? It's kinda irritating for client every time they access the function.

Many thanks.

Rgds

Chia