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Former Member
Oct 17, 2006 at 11:24 AM

SAP-CRM/SAP-HR Integration

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Hi all,

does anyone one have documentation (cookbooks, SAP documentation, project technical documentation, etc) about the procedures used to integrate SAP-CRM and SAP-HR?

Specifically we are facing problems in employee integration between R/3/HR 5.00 and CRM 4.0 (Contact Center Scenario). We want to transfer the R/3 employees to CRM (not the organization model). In CRM we activated many entries in table T77S0 as indicated in Note

5500055:

- CPERS/EEALE = X

- PLOGI/PLOGI = 01

- CPERS/PROLE = BUP003

- HRALX/OBPON = OFF

- HRALX/PBPON = ON

- HRALX/PNUMB = 3

- HRALX/PSUBG = HR (Number Range from HR00000000 to HR99999999)

In tr. BD64 (R/3) we distributed the Distribution Model and in WE20 the message HRMD_ABA is maintained in Partner Type: logical system D50CLNT300 the message HRMD_ABA is maintained into the inbound paramtrs; and for the logical system D00CLNT300 the message HRMD_ABA is maintained into the outbound paramtrs.

After we run R/3 Report RHALEINI with specific parameter (specified bellow). All traffic lights are green. It seems that information was successfully transferred. However no R/3 Employees were created in CRM.

Please advise,

Best Regards,

Joao