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Oct 17, 2006 at 01:48 AM

TREX "Index does not exist" in TrexQueueServerAlert.trc

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Hi Portal Gurus

We have installed EP 6 SP9 + KM/CM, then upgraded to SP16, and installed TREX 6.1 with Patch 27 all on AIX 5.3. I cannot get the indexing to work, I get green lights for the index monitor and the crawler monitor finds the index but no documents are indexed ie. all fields 0's. I have the following error in the TrexQueueServerAlert.trc file:

CLIENT_TRACE TRexApiAdmin.cpp(04615) : TNS: getServer failed for index 'adrienne_test', function: 'getAttributeList'

CLIENT_TRACE TRexApiAdmin.cpp(04695) : Index does not exist;index=adrienne_test : return code: 2007

I also get the following error in the TrexIndexServer.Alert:

TrexNet Channel.cpp(00222) : ERROR: reading from 3 <my.ip.num.here:30001> failed with rc=14 (connection broken)

TrexNet Channel.cpp(00222) : ERROR: reading from 3 <my.ip.num.here:30001> failed with rc=14 (connection broken)

TrexNet BufferedIO.cpp(00440) : ERROR: read from 3 <my.ip.num.here:30001> failed - resetting buffer

TrexNet BufferedIO.cpp(00440) : ERROR: read from 3 <my.ip.num.here:30001> failed - resetting buffer

TNSClient.cpp(00448) : sendRequest to myhostname:30001 failed with NetException. data=[setinactive](S)client_

id=myhostname:30013.145012...

TNSClient.cpp(00448) : sendRequest to myhostname:30001 failed with NetException. data=[setinactive](S)client_

id=myhostname:30003.116748...

I have seen other threads for the above error that involves assigning the CM System for the TaskQueueReader which I have done but this has not solved the problem.

Points rewarded for answer that solves this issue.

Thanks

Adrienne