i have given a workflow issue, in customer interaction center.
The issue is " When A OS Tech support case is created in business activity ( crmd_bus2000126 ), the case is open, and this case is assingned to a person ( field-assigned to) and if that person is not taking any action in that case for 4 hrs a notification(via email) has to send to his HR Manager and this continues for every 24hrs till the status not open (ie any other status ).
Business object - bus2000126
Delegated object - zbu2000126
For this case i am creating a fuction module to find the HR managers mail id and i am calling this function module in a method.
When i try to release the method, it said release the higher level first, so i tried to release the business object ( zbu2000126 ) but it says " SET THE STATUS FOR SUPERTYPE FIRST ".
Can any one help me on this issue.
Note: the subtype is created in one request.
the method that i want to create is in other request.
Thanks in advance