IDES ECC6 installation problem MS SQL

[former_member407464]

Hi,

I am trying to install IDES ECC 6 on Windows 2003 and MS-SQL 2005. I have installed j2sdk-1.4.2_12-windows and that is fine. All goes fine till step 8 of 41 (DB downtime configuration).

It throws an error:

ERROR 2006-10-15 15:53:11

FSL-06002 Error 1057 (The account name is invalid or does not exist, or the password is invalid for the account name specified. ) in execution of a 'StartService' function, line (1213), with parameter (MSSQLSERVER).

ERROR 2006-10-15 15:53:11

MOS-01199 Could not start the 'MSSQLSERVER' service on host 'devsys05'.

ERROR 2006-10-15 15:53:11

FCO-00011 The step doRestartServer with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|9|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0|doRestartServer was executed with status ERROR .

Any insight into this issue would be much appreciated.

Regards,

Frank

[Former Member]

Hello,

In this case, check the mapping of the hostname to the IP address with the following commands: ping hostname

The system returns the IP address that is assigned to the host name. ping -a <IP_Address>

The system returns the host name that is assigned to the IP address.

If the output of IP address and host name differs, correct the mapped IP address to the host name on the DNS Server or in the "hosts" file.

If it works then give points to the message.