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author's profile photo Former Member
Former Member

download customer hierarchy

Hi,

when i download the customer hierarchy object (DNL_BUPA_KNVH), the download runs fine (R3AM1: status is done).

i can see some data in the table CRM_KNVH_TEMP, this means the data has come from R/3.

But i am little lost, when i try running BPH_DNL, i cant see any hierarchies??? why is this happening??

pls help

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 13, 2006 at 08:47 PM

    Hi RH,

    Have you checked the Hierarchy category? It should be of category "A". Reffer to the oss note no. 516725.

    <b>Reward points if my post helps!!</b>

    Best regards,

    Vikash

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    • Former Member Former Member

      Hi RH,

      If you are maintaining a hierarchy other than the hierarchy type A , then maintain the relevant hierarchy typetable TBH06 . In the standard system, customer hierarchy type A (standard hierarchy) has been defined. That is why I mentioned in my previous reply to check for the hierarchy type.

      Also I would like to mention that only hierarchy type A are exchanged with the CRM as standard.

      Reward points if my post helps!!

      Best regards,

      Vikash.

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