Skip to Content
author's profile photo Former Member
Former Member

download customer hierarchy


when i download the customer hierarchy object (DNL_BUPA_KNVH), the download runs fine (R3AM1: status is done).

i can see some data in the table CRM_KNVH_TEMP, this means the data has come from R/3.

But i am little lost, when i try running BPH_DNL, i cant see any hierarchies??? why is this happening??

pls help

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Oct 13, 2006 at 08:47 PM

    Hi RH,

    Have you checked the Hierarchy category? It should be of category "A". Reffer to the oss note no. 516725.

    <b>Reward points if my post helps!!</b>

    Best regards,


    Add a comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      Hi RH,

      If you are maintaining a hierarchy other than the hierarchy type A , then maintain the relevant hierarchy typetable TBH06 . In the standard system, customer hierarchy type A (standard hierarchy) has been defined. That is why I mentioned in my previous reply to check for the hierarchy type.

      Also I would like to mention that only hierarchy type A are exchanged with the CRM as standard.

      Reward points if my post helps!!

      Best regards,


Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.